Booking Terms and Conditions

1. Booking terms and conditions:

Booking terms and condition refers to the special binding agreement between Ashmita Trek and Tours and the client. It is important in the business system to conduct such a procedure. For both of our benefit, it is best to know and understand the terms of our mutual agreement before booking a trip. The terms are a set of regulations that the client must agree to follow to use online services. 

2. Booking and payment:

When youaccept thefinal confirmation email or invoice, your trip is booked. Before you confirm your trip, we require a photo copy of your passport and India Visa for the foreign client, and valid ID proof for the domestic client. Also, note that 30% (thirty percent)of the trip payment is not refunded if the trip is cancelled. This ensures your booking and confirms reservation in hotels and the permit process as per the company policy. 

3. Mode of payment:

A client can make the payment by bank transfer or PayPal. 

Bank Transfer details: 

Name of the Account Holder: ASHMITA TREK AND TOURS
Account Number: 510101005845210
Account Type: Current 
Paying Bank: Corporation bank of India (Darjeeling branch) 
Bank Address: LADENLA ROAD 
Bank Telephone No: 0354-2259540 
Swift Code: CORPINBB883
IFSC Code: CORP0000883 
MICR Code: 734017102
Branch Code: 883
Bank Ph. +91 0354 2256818 

 

Payment by Paypal - Our PayPal account address is subashtrek@gmail.com 

4. Please note: Bank and PayPal service charge should be paid by the clients themselves at the time of deposit. 

5. After receiving photo copy of your passport and the 30% advance money from you, we will send you the final trip confirmation letter with a receipt. 

6. Remaining balance can be made before one week from your trip departure. Please be mindful, we also reserve the right to cancel your trip provided the full amount is not paid on time. 

7. Trip cancellation policy for the clients: 

If a client wants to cancel the trip for their prior booked trek, 30% (thirty percent) of the booking payment is not refunded. This ensures your booking and confirms reservation in hotels trekking and tours and permit process as per the company policy. 

8. Cancellation by the company: 

Our company reserves the right to cancel any trip if there areunforeseen circumstances arises like natural calamities, strikes, or any other unfortunate occurrences. If this is the case, we give full refund through bank deposit, minus the fee that the bank charges for the transfer. Otherwise, if both parties (our company and the client) wish to postpone the tour or trek, that is another option. If the client is not able to do the trek or tourbecause of his/her own problem, our company is not responsible. 

9. Passport and visa: 

International clients must have a valid passport and visa.Domestic clients must bring their valid ID proof while travelling with our company. The company is not responsible for any incorrect or invalid documents, if you are not allowed passing the country or are preventedfromentering places due to any such reason. 

10. Risk &Liabilities:

We are committed to providing the best services,giving you a once in a lifetime journey in the Himalaya region. We perform our duties honestly and seriously to make your journey smooth &comfortable. However, all programs in Darjeeling, Sikkim, Nepal and Bhutan are conducted strictly under the rules and regulations applicable in each area. Therefore, Ashmita Trek and Tours shall not be responsible for any changes in the itinerary due to unavoidable circumstances such as govt. restriction, landslide, road blockage flood, snowfall or political unrest or flight delay, client sickness or accident. In addition, we are not help responsible for injuries or accidents, though we will do our best to keep you safe and secure and are trained to take care of you in any such occurrence.

11. Travel Insurance: 

Travel insurance is mandatory for all clients. Before the client commences a tour he or she must arrange his/her insurance with a reputable insurer, with protection for the full duration of the tour, to cover personal injury, medical expenses, emergency helicopter expenses, repatriation expenses, loss of luggage and the expenses associated with cancellation or curtailment or a tour. If a client becomes ill, all hospital expenses, doctor fees and repatriation costs are the client’s responsibility and the company shall not be liable for any refund of the tour cost. 

12. Health and fitness:

All tours and treks in Darjeeling and Sikkim require a sufficient level of fitness, therefore you should check with your doctor concerning your health and fitness before proceedingon your journey. If you have any preexisting medical condition or disability you might increase the risk of requiring medical attention. Therefore, you need to inform Ashmita Trek and Tours beforehand. This may also hamper your ability to travel. 

13. Personal loss or damage: 

Ashmita Trek and Tours is not responsible for any possible loss or damage of luggage, camera,passport, or personal belongings as it is the responsibility of clients to take care of their own personal properties. 

14. Refund Cancellation after you made full payment:

If you cancel your trip after you made a full payment or change the itinerary before or during the trek Ashmita Trek and Tours is not liable to refund the money because all the booking and procedures have already been made for you.

Important Note :

Our valuable Client we would like to inform you that during the trekking in Part of India Including Darjeeling Sikkim will not allow to carrying any satellite phone and GPRS due to the sensitive area (border security area)

Thank you

Ashmita Team

VISITOR’S ACKNOWLEDGEMENT OF RISKS

Name (Last, First,M.I.) ________________________________________Phone No.______________

Address (Street,City, State and Zip) ________________________________________________________

I agree with the following:

Ashmita does not want to frighten me or reduce my enthusiasm for this activity, but believe it is important for me to know in advance what to expect and to be informed of these inherent risks.I am aware that this activity entails the risk of injury or death to any participant. I understand that there are inherent risks of injury or death from unknown or unanticipated risks beyond what is mentioned in the description. I agree to assume and accept full responsibility for the inherent risks not specifically identified. My participation in this activity is purely voluntary, no one is forcing me to participate and I elect to participate with full knowledge of the inherent risks.

I acknowledge that engaging in the activity may require a degree and skill and knowledge of different from other activities. I acknowledge that that I have responsibility as a participant.

I acknowledge that the staffs of Ashmita has been available to explain more fully to me the nature and physical demands of this activity and inherent risks, hazards and danger associated with this activity.

I certify that I am fully capable of participating in these activities.

I assume and accept full responsibility for myself for bodily injury, death, or loss of personal property and expenses as a result of those inherent risks and any dangers not specifically identified.

I assume and accept full responsibility for all minor children in my care, custody, and control for their bodily injury, health, or loss of personal property and expensesas a result of participating in these activities.

By signing below, I am certifying that I have carefully read, clearly understand and accept ALL the terms and conditions stated herein and acknowledge that this document beeffectively binding upon myself, my heirs, assigns, personal representative and estate for all members of my family including minor children.

_________________________

Signature

If you have any other queries, please feel free to >>   Contact Us  

Certificate & Partners

ATOAIEHTTOADarjeeling Tourism B wbtourismgov