Trip Cancellation Policy

Trip cancellation policy by the clients :

If a client want to cancel  the trip including prior booked trek, tours and hotels, as prior diposit 50% per cent booking a trip payment is not refunded if they cancelled the trip. This ensures your booking and confirms reservation in hotels trekking and tours and permit process as per the company policy.

Cancellation by the company :

Our Company shall have the right to cancelled the trip if there is unnecessary circumstances arises like natural calamities, strikes any other obstacle occurrences. If this happens we charge only bank diposit charge of your advanced money will refund or the trip will be postponed. If the Client is not able to do trek or tours according to his/her own problem our company is not responsible.

Passport and visa :

An international client must be ensuring to have valid passport,visa and for domestic client have must bring their valid ID proof while travelling with our company. Company is not responsible for any incorrect or invalid DOCUMENTS if you are not allow passing the country or refuse to inter into places due to such reasons.

Risk & Liabilities :

We are committed to providing the best services which will give you a once in a life time journey in this connection, we perform our duties honestly & seriously to make your journey very smooth & pleasant. However, the entire program in Darjeeling, Sikkim, Nepal and Bhutan are conducted strictly under the rules and regulations applicable in each area. Therefore, Ashmita trek and Tours Company shall not be responsible for any changes in the itinerary due to unavoidable circumstances such as govt. restriction, landslide, road blockage flood, snowfall or political unrest or flight delay, client sickness or accident.

Travel Insurance :

Travel insurance is mandatory for all clients. Before the client commences a tour he or she must arrange his or her insurance with a reputable insurer, with protection for the full duration of the tour, to cover personal injury, medical expenses, emergency helicopter expenses, repatriation expenses, loss of luggage and the expenses associated with cancellation or curtailment or a tour. If a client becomes ill, all hospital expenses, doctor’s fees and repatriation costs are the client’s responsibilities and the company shall not be liable for any refund of the tour cost.

Health and fitness :

A lot of people are hesitant to trek in the Himalayas because they assume you need to be extremely fit or experienced. However, that is not at all the case. Regardless of your fitness level, there is a Himalayan trek that suits your abilities. Some trails are exceptionally challenging and require experience and preparation, while others are done by adventure-seekers of all ages
and experience levels. For most treks, it is recommended to do some training before hitting the trail. The best way to prepare for a trek is to do short, intense cardiovascular exercises. Climbing stairs with a weighted backpack and running laps are cheap, effective ways to get your blood pumping and exercise your respirator system. Also, push-ups and sit-ups are great ways to strengthen your core and upper body. Even if you are in great shape, some training can make your journey easier and more enjoyable. Overall, there is no specific fitness level that is required to trek in the Himalayas, but note each trek’s difficulty and choose one that matches what you’re looking for.

Personal loss or damage :

Ashmita Trek and Tours are not at all responsible for any possible loss or damage of luggage, video camera,passport or personal belongings as it is the responsibility of clients to take care of their own personal properties.

Refund Cancellation:

If you cancel your trip or change the itinerary before or during the trek Ashmita trek will not been liable to refund the money because all the booking and procedures have already been made for you.